Privacy & Security Policy

As a licensed and authorized company, we have strict rules regarding the privacy and security policy towards our customers. Privacy and security are top priorities for all the online transactions which are made through our website. We do not collect personal information unless you volunteer it.

All personal information that our company requires and collects from our customers and website visitors such as names, home addresses, telephone and fax numbers, e-mail addresses etc and which are essential and important during the purchase process, are used solely for identification purposes to complete and administer booking details and also to facilitate a search in case of additional requests and queries. Only authorized members of our company have the legal right to access to this information.

Personal information given from our customers can be used to a third party only for fulfilling successfully travel services required such as rent a car ,transfers , excursions ,  ticketing etc and only the part of the information needed.

The payments are made either with a bank transfer or by credit card through our online secure payment system (ProxyPay Secure Online Payment System) in our online booking system or through Eurobank’s secure payment system: Livepay.

The ProxyPay system belongs to Eurobank, one of the largest and most credible banks of Greece.
Through the use of the ProxyPay system, Islandcrete.com does not collect or store any credit card information in its own facilities, as Eurobank carries out all the electronic transactions (i.e. credit card verification, clearance and electronic payment).

Our company uses  third-party companies for advertising such as search engines and banner ads. These companies may use information (without using or including your name, address email address or telephone number) about your visits to this site in order to measure our advertising effectiveness. We may also collect information about your visit to our website, based on your usage of our site. This may include the areas of the site you visit and searches and bookings made. This helps us to provide better offers to you and products and services more suited to your individual interests and needs. We may also retain details provided to us by you in order for your information to be processed efficiently, enable your requests for bookings and to keep you informed of any relevant information relating to your booking and to analyze and understand better our customers’ requirements. Again only authorised members of our company have the legal right to access to this information.

Islandcrete.com  may update its privacy & security policy in the future. In that case we will notify all our customers by email or by placing a notice into our Website.

In case you require any information or you have any question about our privacy and security policy, please contact us.

Cookies Policy

Valid from 26/5/2018

1. Introduction

We use technologies at www.oreotravel.com, www.islandecrete.com, www.oreogroup.com, www.cretetrips.com www.oreotravel.services (“Website”) to collect information that helps us improve your online experience.

In this Cookie Policy, we refer to these technologies, which include cookies, pixels and gifs, jointly “cookies”. This policy explains the different types of cookies used on the Site and how they are controlled. We reserve the right to change this cookie policy at any time. Check at the top of this page to see when this Cookie Policy applies. Any changes to this Cookie Policy will apply as soon as the revised Cookie Policy becomes available on the Site. Considering the use of Cookies, you can enjoy better browsing of the site. We hope that this policy helps you understand and feel more secure about our use of cookies. If you have any further questions, please contact us at

2. What is a Cookie

Cookies are small text files that are installed on your computer, on your tablet, on your mobile, and generally, on the device you are browsing through Oreo Travel websites. They are widely used to make websites work better and more efficiently. They can do this because websites can read and write these files, enabling them to recognize and remember important information that will make the internet use easier for you (for example, memorizing user preferences).

3. What kind of cookies we use

Here is a list of different types of Cookies that we may use on the Site.

Essential Cookies. These cookies are important to our site so that we can browse and use its capabilities. Without these absolutely necessary Cookies, we may not be able to provide specific services or features and our site will not work as smoothly as you want.

Essential Cookies on this Site may include:

Performance Cookies. Performance cookies sometimes referred to as analytics cookies, collect information about your use of this website and allow us to improve its functionality. For example, performance cookies show us which pages are most frequently visited on the website, allows us to see the total usage patterns on the Website, helps us to record any difficulties you encounter with the Website.

Performance Cookies on this Site may include:

Function Cookies. In some cases, we may use Function Cookies. Function Cookies allow us to remember the choices you make on our Website and provide more enriched / enhanced and more personalized features. All of these features help us improve your visit to our Website.

Function Cookies on this Site may include:

Flash Cookies. In some cases, we may use AdobeFlash Player to display specific content such as video clips or animation. To improve user experience, Local Shared Objects (Local Shared Objects) (commonly known as the «Flash Cookies») used to provide functions such as remembering your settings and preferences. Flash Cookies are stored on your device, but they are managed through an interface other than that provided by your web browser. This means that you can not manage Browser Flash Cookies in the same way that cookies will be handled. Instead, you can access the Flash program management tools directly from the Adobe website. The Adobe website provides detailed information on how to delete or deactivate Flash Cookies – see http://www.adobe.com/security/flashplayer for further information. Be aware that if you do not activate or deactivate or dispose of Flash cookies for this Site, you may not have the ability to access certain features, such as video contents or services that require your signature.

Targeted or Advertising Cookies. We and our service providers may use Targeted or Promotional Cookies to serve ads that we believe are most relevant to you and your interests. For example, we may use targeted or advertising cookies to limit the frequency of viewing the same ad on our Site and to help us measure the effectiveness of promotional activities. These cookies remember what you have seen on our Web site and we can share this information with other organizations, such as advertisers.

For more information about your targeted and advertising cookies and how to leave, you can visit www.youronlinechoices.com/uk/your-ad-choices or www.allaboutcookies.org/manage-cookies/index.html

4. Third parties using cookies on our websites

In some cases, we may work with third parties to provide services to our Website. Third-party advertisers and other businesses may use their own Cookies to collect information about your activities on our Site and / or the ads you have selected. This information can be used by them to provide ads that they believe may very well be relevant to your content based on the content you’ve seen. Third-party advertisers can also use this information to measure the effectiveness of their ads. We do not control these Cookies and to disable or reject Third Party Cookies, please refer to the third party’s website. You can also learn more about checking cookies in the section below.

5. How can you control cookies?

You may not allow or deny the acceptance of Cookies from this Site at any time, either by not activating the relevant settings in your browser, or by activating the setting in your browser that allows you to discard them.

You may refuse to accept Flash Cookies from this Website using the Adobe Flash management tools at www.adobe.com/security/ flashplayer. More information about the procedure you need to follow to disable cookies if you have them turned on can be found on the web browser’s website through the help window.

You may want to visit www.allaboutcookies.org/manage-cookies/index.html for information on the most frequently used browsers.

Please keep in mind that if cookies are not enabled or disabled, it is likely that all features of the Site will not work as intended.

Policy of storing and destroying Personal Data

Valid from 26/5/2018

1. Introduction

Under Article 5 of CPC 2016/679, personal data must be retained for the period necessary for the purposes for which it is processed. The above policy gives the guidelines for storing and destroying personal data.

2. Storage of personal data Storage areas include:

servers / server

e-mail

computers (desktop and laptop)

worker ownership devices (BYOD)

backup storage disks

physical printed files

3. General preservation periods of Personal Data

Generally, personal data should only be retained for as long as necessary. The retention periods may vary depending on the type of data processed, the purpose of the treatment or other factors. The issues to be addressed include:

If legal requirements are in place to maintain specific data in accordance with:

• Commercial law
• Tax law
• Labor law
• Administrative law

During the retention period it is necessary:

• the establishment of periodic reviews of the data retained
• the establishment and verification of retention periods for the data, taking into account the following categories:
  your business requirements
• the type of personal data
• the purpose of the processing
• the reasons for processing
• the data subjects

If precise retention periods can not be defined, Oreo Travel specifies the criteria by which the period can be determined.

4. End of the preservation period of Personal Data

Data must be deleted when:

• the data subject withdrew his / her consent to their processing
•  
• the contract has been or may no longer be executed.
•  
• the data is no longer up to date.

However, after the expiration of the current retention period, personal data need not be deleted altogether, provided the personal data are anonymous. This can, for example, be achieved through:

• deleting unique identifiers that allow a data set to be allocated to a single person
• the deletion of individual information identifying the data subject (either alone or in combination with other data);
• the separation of personal data from unrecognizable information (eg an order number from the name and address of the customer).

5. Obligations of subject information

In addition to other information obligations, data retention in the context of subjects should be informed of:

• the retention period
• 
  if a fixed retention period can not be provided, the criteria used to determine that period
• 
  the new conservation period if the purpose of the processing has changed since the acquisition of personal data.

6. Changes to the Storage and Destruction Policy of Personal Data

Oreo Travel may modify the present Storage and Destruction Policy of Personal Data. Please check the Application Date at the top of this Policy to see when this Policy was last reviewed.